Extended Stay America Suites - Charlotte - Pineville - Park Rd, Pineville

I had a mixed experience at this hotel. The rooms were basic but had all the essentials like a comfy bed and good storage space. However, my check-in process was quite frustrating due to a rude staff member, which really put a damper on my stay. Overall, the kitchen setup was decent, and Syreeta at the front desk offered great service, which was a highlight.

My stay here had its ups and downs. On one hand, the location was quite convenient for my needs, and the room had a clean environment. On the other hand, the service left much to be desired with some issues at check-in and during my stay. Additionally, the breakfast options could definitely use improvement to enhance the experience.

This hotel has its positives, like being clean and new, with nice customer service. However, I had a frustrating experience with my belongings going missing after check-out, which left a bad taste. The overall experience was decent enough, but I won’t be returning due to the unresolved loss of my items.

I had a mixed experience at this hotel. On one hand, the staff provided great customer service, especially Laquan, who was super helpful and made me feel at ease. The rooms had what I needed, with plenty of storage and were quite clean. However, I was really disappointed when I discovered that some of my clothes had gone missing after I checked out. Overall, the value for money is decent, but the experience could have been better if my items were handled appropriately.

I had a wonderful stay at the hotel. The staff was extremely friendly and helpful, making me feel welcomed immediately. The cleanliness of the rooms was impressive, and the spacious layout made it comfortable for my extended stay. However, I did experience some hiccups with the key system and wish the dining options were a bit more varied. Overall, I felt like it was great value for the money, but there are a few areas for improvement.